CONTACT

FAQ

Our customer service team are happy to help you with any question regarding products, shipment, sizes etc. Before contacting us, please have a look at our frequently asked questions, and maybe the answer to your question is already there.

ORDER INQUIRES & ONLINE SHOP

Our friendly Customer Service Team is available Mon-Fri 8 am - 4 pm (CET+1) to assist you with any order inquiries. eg. exchange and return queries, size and fit advice and detailed product information.

SALES

For all wholesale-related inquiries, eg. how to become a wholesale partner, wholesale terms and conditions, wholesale FAQ's and more, please contact us by sending an email to:

PRESS & MEDIA

For access to our European press section including our image bank, press inquiries and loans, please contact:

OTHER INQUIRIES & HEAD OFFICE

For other inquiries and contact with Thevea Brands Group AB please don´t hesitate to contact us. Make sure to sign up for our newsletter not to miss out on any exclusive news, offers and campaigns.

SUSTAINABILITY

For questions about our work on the Eco Essentials Initiative, sustainability and policies please send an email to:

WORK AT TRETORN

Tretorn Sweden is the original HQ for Tretorn, which was, established in 1891 in Helsingborg Sweden. We operate all over Europe and globally within design and manufacturing, sales and distribution, marketing and PR, E-com and Customer service. We are always looking for passionate talents and if you want to work with us, do your university thesis, or work training. We would love to get in contact with you.

You can see our vacancies here. If you do not find anything that suits you, you are also welcome to send a spontaneous application with CV and personal letter to our HR department.

For questions regarding product safety

productsafety@tretornsweden.com